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Returns & Exchanges
At Olivia & Grace, we want you to love your fashion finds; however, if you are not completely satisfied, we offer a 30-day return policy for all unworn items with original tags attached.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Prepare Your Package
Place the items in their original packaging and include the packing slip provided in your confirmation email.
3
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing